Enjoy our facilities & services

To make your visit easy and comfortable, there is a wide range of amenities – including a Customer Information Desk, special needs services, a children's play area, baby-changing rooms and ample parking.

Please note that only guide dogs are admitted.

 

Take a break

When it's time to have a break from shopping, enjoy eating or drinking at one of the many restaurants and cafés in our Designer Outlet.

  • Cadbury Factory Shop
  • Café Mattia
  • Costa Coffee
  • Harry Ramsden’s
  • Italian Kitchen
  • Julian Graves
  • KFC
  • Spud U Like
  • Starbucks
  • Thorntons
  • Trenchers

Customer Information Desk

Customer Information will give you all the help you need on any issue, including transport, accommodation and wheelchair hire. The Swindon Designer Outlet Designer gift card can also be purchased here. Customer Information is located in the Foodcourt.

Group Bookings

When you book a group visit to our Designer Outlet, everyone in your group is eligible for a special 10% Discount Card, for selected stores that day. To make an enquiry or to book, click here. Alternatively you can make enquiries on 01793 507 600/603

Parking

For your convenience, ample car parking is available in various locations around the centre and is well signposted from junction 16, M4. Parking is FREE when you spend £100 or more, are disabled or visit our creche in the North Mall, ask at customer information for details. Alternatively parking fees are £1 for 5 hours, £12 all day. Car wash and valet service located in the North Car Park including: chemical prep, hand chemical clean, chamois dry, chemically cleaned wheels and tyre service plus more.

Family Facilties

There's also a whole host of activities happening all year round to keep the kids entertained - including face painters, craft workshops, magic and balloon modeling. See the events page for more details. Plus we have Kiddy Kabs available from the Customer Information Desk in the Foodcourt.

Crèche

Toybox Junction Crèche is located in the North mall, open daily from 10 am offering fully trained staff, activities, party hire and themed days. 

Call 01793 423456 or ask a member of our staff for more details. 

Accessibility

All McArthurGlen Designer Outlets are wheelchair-friendly, with fully equipped disabled toilets and easy access to all the shops and designated disabled car spaces. Wheelchairs are available for loan - please ask at the Security Office for details.

Gift Cards

Not sure what to buy for that special someone? Why not give them a Swindon Designer Outlet Gift Card? It makes the perfect gift as it is the only present where people can choose exactly what they want! You can buy them at Customer Information and they can be used in any store.

Tax Free Shopping

VAT refunds are at the individual store's discretion. Each will operate their own system - just ask in stores for details.

Child Safe Shopping

Child Safe Shopping provides a simple and effective way for parents to enjoy shopping here at Swindon Designer Outlet whilst ensuring their child's safety.

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